When his manager called him up he said he was at lunch when he was infact, meeting with a client for business. He was unsure about the outcome of his meeting and didnt want to be badgered by the ‘big man’ at office. ” So where do I sign” asked the client and the imaginary dark cloud lurking behind his virtual rainbows and sunshine demeanor (the one he puts on for client meetings) vanished!
He dialed his boss – “I’ve closed a deal”…
“What! I thought you were at lunch!…Amazing!”
Happy to have been able to impress his boss using a white lie he had said earlier, he drove back to office. Expectation managements an art.